Privacy Policy

 
 

introduction

Calie Parese understands that your privacy is important to you and that you care about how your personal information is used and shared online. We respect and value the privacy of everyone who visits this website (www.calieparese.com) and will only collect and use personal information in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

This Policy explains how we collect, use and store your information. Please read this Privacy Policy carefully and ensure that you understand it. Please also note that this Privacy Policy only applies to personal information obtained by us - not information collected from your interactions with third parties.

If you are under 16, we require that you inform a parent or guardian about Calie Parese’s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with Calie Parese.

References in this Privacy Policy to “we”, “us”, “our” and “Calie Parese” are to Calie Parese Limited (company number 11638167). Our registered address is Calie Parese Limited , A&L Suite 1-3 , The Hop Exchange, 24 Southwark Street, London, SE1 1TY, and our registered VAT number is 231 4689 10.

what information do we collect?

We only collect information that is necessary to carry out our business, provide the particular service you’ve requested and to keep you up to date.

Personal Data You Share With Us:

Calie Parese will ask for personal data when you place an order with us (online or by phone) or register an account.

The information we collect includes but is not limited to:

  • Full name (including title)
  • Delivery Address
  • Billing Address
  • Payment card details
  • Phone number
  • Email address

Personal Data We Collect About You:

When visiting our website we will also collect elements of your information indirectly. Some of this data does not identify you personally but provides us with information about how you use our services and engage with us in order to improve our services and provide you with a more personalized experience.

The information we collect includes but is not limited to:

  • The date and time you used our services;
  • The pages you visited on our website and how long you visited us for;
  • The products you viewed or added to your basket;
  • Your IP address;
  • Your location (where you have permitted access to this);
  • The internet browser and devices you are using;
  • Cookie or Pixel information (for more information please see our Cookie Policy);
  • Any information within correspondence you send to us;
  • Where you engage with us in a business context, we may collect your job title, company contact details (including email addresses), and company details (some of which we may obtain from an online or public business directory).

how do we use this information?

Calie Parese will only process information that is necessary for the purpose for which it has been collected. We use information about you in a number of ways, including processing of orders, payments and providing you with a personalized experience. We may use third-party couriers to deliver your order and will need to share your contact information with them for this purpose.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in Managing your marketing preferences section). We will never send you unsolicited ‘junk’ email or communications, or share your personal information with anyone else who might. We do collate information about site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. Personal information that you provide may also be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. From time to time Calie Parese may employ third party business partners to collect personal information on our behalf. We take steps to ensure that any third party partners who handle your information comply with data protection legislation and protect your information just as we do. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf. We will aim to anonymize your information or use aggregated none specific data sets where ever possible.

how long do we hold your information for?

We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.

how can you manage the information we hold about you?

You have the right as an individual to access any personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and, in certain circumstances, ask us to erase the information we hold about you. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).

You have a number of rights in relation to your personal information under data protection law. These include the right to:

  • Request access to your personal data;
  • Request correction of your personal data;
  • Request erasure of your personal data;
  • Object to the processing of your personal data;
  • Request transfer of your personal data;
  • Right to withdraw consent.

You can learn more about your rights on the UK Information Commissioner's Office (ICO) website.

If you wish to exercise any of the rights set out above, please email us at info@calieparese.com. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We will try to respond to all legitimate requests within one month.

If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website or by calling their helpline on 0303 123 1113.

managing your marketing preferences

At any point that you interact with us, you may be given the opportunity to opt-in to receive Calie Parese marketing communications. Calie Parese will only send you marketing communications where you have consented to receive them and using your preferred channels of communication.

If at any point you do not wish to hear from us any more there are a number of ways you can unsubscribe:

  1. Any email we send to you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot.
  2. Alternatively, you can email our customer services team at info@calieparese.com.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Calie Parese.

changes to this privacy policy

Sometimes, the contents of this statement may change so you may wish to check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.

The Calie Parese Privacy Policy was last updated January 2019